AI-Powered · 10+ Trades · Built by Technicians

The AI Operating System for Skilled Trades.

Dispatch. Diagnostics. Parts. Warranty. Training. Intelligence — all in one AI-powered platform built by service professionals who actually turn wrenches.

Coming Soon Watch AI in Action
Launching Soon
No credit card required
Built by working technicians
10+
Trade verticals supported
$79
Per tech, per month — flat
6hrs
Avg warranty time saved / week
24/7
AI copilot on every call
Watch AI Solve a Service Call

From complaint to invoice
in under 90 seconds.

This is what happens when a technician says "refrigerator not cooling" and lets the Edge AI take over.

edge_ai_copilot.ts — service_call_flow
Live Simulation
📞
Customer Report
"Refrigerator not cooling — Samsung side-by-side, about 3 years old"
↓
01
Model Identification
Scan model tag or enter number
02
Pull Service Bulletins
Check TSBs & recall database
03
AI Component Prediction
Analyze symptom patterns
04
Testing Sequence
Step-by-step diagnostic order
05
Parts Availability
Check all suppliers for best price
06
Generate Estimate
Labor + parts, send to customer
07
Warranty Check
Auto-fill claim if covered
08
Invoice & Close
One tap to paid
The Complete Platform

Four layers of intelligence,
built for the field.

We don't just manage jobs — we make every technician smarter, faster, and more profitable.

Layer 1 — AI Technician Intelligence
AI Diagnostics Copilot
Tell Edge the symptom — brand, model, error code. Get a specific ranked diagnosis, test sequence, and part numbers in seconds. Not generic advice. Real answers.
Primary Differentiator
Service Manual AI
Upload any service manual and ask questions in plain English. Wiring diagrams, exploded views, spec sheets — searchable with AI, not keyword guessing.
RAG-Powered
Voice Assistant
Hands dirty, can't type? Speak your problem. Edge listens, diagnoses, and responds. Built for the real field — safety glasses on, gloves on, and all.
Hands-Free AI
Layer 2 — Business Operations
Jobs & Dispatch
Create, schedule, and track every job. Assign techs, track status in real time, and send customers live ETAs via SMS. Your whole operation on one screen.
Scheduling & Dispatch
Invoices & Estimates
Generate professional invoices with line items, labor, parts, and tax. Send estimates, collect signatures, track payment — all from your phone in 60 seconds.
Billing & Payments
Warranty Automation
The most painful part of appliance repair — auto-filled. Edge reads your job notes, fills the manufacturer portal fields, and flags missing photos before you leave the house.
Saves 6hrs/week
Layer 3 — Trade-Specific Workflows
HVAC Tools
Superheat/subcooling calculator, EPA 608 refrigerant logs, Manual J load calc, fault codes for all major brands. Built for HVAC, not bolted on.
HVAC
Electrical Tools
NEC code lookup, voltage drop calculator, panel load calc, breaker compatibility — with code citations. Run permits with confidence.
Electrical
10+ Trade Verticals
Appliance, HVAC, electrical, plumbing, auto, marine, roofing, construction, landscaping, junk removal. Switch trades — the entire app adapts.
Multi-Trade
Built Specifically for You

One platform.
Built for your trade.

Most software tries to be everything to everyone. We go deep for each trade — tools, language, and workflows that actually make sense for how you work.

Appliance Repair — Done Right.

From WFW8500SR0 to RF28R6351SR — Edge knows every major brand, model, and failure pattern. Warranty claims, OEM parts, fault code lookup, and service bulletins. All connected.

Fault Code Lookup TSB Search OEM Parts Cross-Ref Warranty Auto-Fill Labor Time Estimator Wiring Diagram AI
Coming Soon
🔧 Appliance Dashboard Active
Today's Jobs7
AI Diagnoses Today12
Warranty Claims Queued3
Week Revenue$3,840
Parts on Order5 items

HVAC — Precision Tools Built In.

EPA 608 logs, superheat/subcooling calc, load calculations, and fault codes for every major brand. The HVAC-specific tools your other apps don't have — because they weren't built for HVAC.

Superheat/Subcool Calc EPA 608 Refrigerant Log Manual J Load Calc HVAC Fault Codes Airflow Diagnosis AI Smart Thermo Wiring
Coming Soon
❄️ HVAC Dashboard Active
Service Calls Today9
Superheat Calcs Run4
Refrigerant Logged (lbs)12.5
Week Revenue$6,200
Equipment on SiteR-410A · R-32

Electrical — Code-Compliant, Every Time.

NEC code lookup with article citations, voltage drop calc, panel load analysis, AFCI/GFCI requirements. Generate permit-ready scopes in seconds. Stop guessing. Start citing.

NEC Code Lookup Voltage Drop Calc Panel Load Calc Permit Scope Generator Breaker Compatibility Wiring Diagram Builder
Coming Soon
⚡ Electrical Dashboard Active
Work Orders Today5
NEC Lookups8
Permits Generated2
Week Revenue$4,850
Code EditionNEC 2023

Plumbing — Pipe Sizing to Permit Scope.

IPC/UPC code lookup, pipe sizing calculator, water pressure analysis, leak detection AI, and permit scope generator. Know your code before you start and document it when you finish.

Pipe Sizing Tool Plumbing Code AI Water Pressure Calc Leak Detection AI Permit Checklist Fixture Compatibility
Coming Soon
🚿 Plumbing Dashboard Active
Service Calls Today6
Code Lookups3
Pipe Sizing Calcs2
Week Revenue$3,150
Active CodeIPC 2021

Auto — OBD to Invoice, Fully Connected.

Full DTC code lookup with diagnostic flowcharts, TSB and recall search by VIN, ADAS calibration checks, parts cross-reference, and professional repair order writer. Your scan tool's smarter cousin.

OBD-II Code Lookup TSB / Recall Search Labor Time Estimator Parts Cross-Reference ADAS Calibration Check Repair Order Writer
Coming Soon
🚗 Auto Dashboard Active
Repair Orders Today8
DTC Codes Looked Up14
TSBs Found3
Week Revenue$7,240
ADAS Flags2 vehicles
Getting Started

Up and running in minutes

No IT department. No 6-week onboarding. Technicians are fully productive on day one.

01
Choose Your Trade
Select your trade and the app instantly adapts — tools, terminology, workflows, AI prompts. HVAC techs see HVAC tools. Appliance techs see appliance tools.
02
Add Your First Job
Enter the customer, appliance, and problem. Edge pre-fills common fields, suggests the next step, and has the work order ready before you knock on the door.
03
Let Edge Handle the Rest
Diagnose with AI, look up parts, auto-fill warranty claims, generate the invoice. What used to take an hour now takes minutes. You get back to the next job.
Meet the Founders — Chris & Joy Thompson

We built the tool
we wished we had.

Most field service software is built by software companies that have never turned a wrench. Servicer Edge is different. We are Chris and Joy Thompson — we run Thompson Appliance Service, a family appliance repair business now in its 40th year. We lived this problem every single day before we built the solution.

"We were spending 30 minutes per warranty claim, chasing parts across multiple supplier sites, and managing customers on paper. We knew there had to be a better way — so we built the app we always wished we had."
Thompson Appliance Service — 40-year family business
TASA Academy co-founders
Family-owned & operated
Built by techs, for techs
CT

Chris Thompson

Co-Founder & Master Servicer
Master appliance technician and the hands-on backbone of Thompson Appliance Service — a family business in its 40th year. Every diagnostic tool, warranty workflow, and parts lookup in Servicer Edge reflects real-world knowledge earned on the job.
JT

Joy Thompson

Co-Founder & Operations Manager
The operations manager of Thompson Appliance Service — a family business in its 40th year. Servicer Edge was built from her firsthand frustration with the paperwork, scheduling, and financial management that bogs down every service company.
📚 TASA Academy
We also founded TASA — the Thompson Appliance Service Academy — training the next generation of appliance technicians.
Visit TASA Academy →
Simple Pricing

One plan. Everything included.
No surprises.

Unlike the big platforms that charge $100+/month per tech, then hide features behind add-ons — we charge one flat rate for everything.

Pro Plan — Everything Included
$79
per technician / month · billed monthly
  • Unlimited jobs, customers & invoices
  • Full AI diagnostics & service manual search
  • Warranty claim automation
  • Parts ordering across all major suppliers
  • All trade-specific tools (10+ verticals)
  • Payroll, mileage & team management
  • Voice assistant & AI copilot
Coming Soon
No credit card required · Cancel anytime · Setup in 5 minutes
Ready to Upgrade?

Your next service call
should be the best one yet.

Join service professionals who diagnose faster, document smarter, and spend less time on paperwork — and more time on what they do best.

Coming Soon Call (336) 272-8319